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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abdi Houssein

November 25, 2025

5  out of  5
rating by Abdi Houssein
"Very welcoming, helpful and easy to work with."
We responded:
"Thank you so much for the review! We appreciate your kind words and thank you for your business. -Eddie"
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Levi Massey

November 24, 2025

5  out of  5
rating by Levi Massey
"Boaz is great 👍🏾"
We responded:
"Thank you for the five stars Levi! We appreciate you and thank you for your business. -Eddie"
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Jada Carter

November 21, 2025

5  out of  5
rating by Jada Carter
"My experience with my State Farm agent Chris was excellent. He was extremely patient, kind, and took the time to answer all of my questions. I truly appreciated his professionalism and customer service. Highly recommend!"
We responded:
"Thank you so much for your review Jada! We appreciate you and thank you for your business. -Eddie"
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azeez emmunael

November 21, 2025

5  out of  5
rating by azeez emmunael
"Amazing customer service was throughly and efficiently"
We responded:
"Thank you so much for the five stars! -Eddie"
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Benedicte Mpiana

November 20, 2025

5  out of  5
rating by Benedicte Mpiana
"I called to inquire about my parent’s insurance, and Boaz was extremely helpful and knowledgeable. Excellent service—5/5, highly recommend."
We responded:
"Thank you so much for your review Benedicte! We appreciate you and thank you for your business. -Eddie "
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J G

November 17, 2025

5  out of  5
rating by J G
"Very professional and provides best options available."
We responded:
"Thank you so much for your review! We appreciate the kind words. -Eddie"
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Darrin Stolba

November 17, 2025

5  out of  5
rating by Darrin Stolba
"Quick and responsive. I was dreading making the call, but was ecstatic to get taken care of quickly, efficiently and most of all friendly with sympathy. Jim was great. Made me feel at ease and took care of my issues. Thanks State Farm"
We responded:
"Thank you so much for your review Darrin! We appreciate you and thank you for your business. I’m so happy Jim made the transition painless. -Eddie"
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Steve Manzano

November 14, 2025

5  out of  5
rating by Steve Manzano
"Amazing customer service experience! I Highly recommend this particular office. They’re not only knowledgeable but genuinely care for their customers, look no further!"
We responded:
"Thank you so much for your review Steve! Our customers are everything to us. Thank you for your business, we appreciate you. -Eddie"
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Ryan Samuel

November 14, 2025

5  out of  5
rating by Ryan Samuel
"This guy was great, literally saved me hundreds compared to what I was offerd from competitors and answered every question I had. highly recommend for any of your insurance needs"
We responded:
"Thank you so much for the review Ryan! We appreciate you and thank you for your business. -Eddie"
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Angelica 1103

November 12, 2025

5  out of  5
rating by Angelica 1103
"Mr Jim was soo helpful , polite and great to work with ... Thank you state farm !!!"
We responded:
"Thank you for your review Angelica! We appreciate you. -Eddie"
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Sheila Richmond

November 12, 2025

5  out of  5
rating by Sheila Richmond
"I have received Amazing Customer service today I really appreciated the help and my questions were answered clearly.. the agent Jim was very informative and Knowledgeable about the questions that I asked him!! Thankyou so much!!"
We responded:
"Thank you so much for your review Sheila! We appreciate you and think you for your business. -Eddie"
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Emilie Erbland

November 12, 2025

5  out of  5
rating by Emilie Erbland
"John helped me out with a great insurance rate and answered all my questions quickly. He made it extremely easy to change my policy and I appreciate working with someone friendly on the phone."
We responded:
"Thank you so much for your review Emilie! We appreciate your kind words and thank you for your business. -Eddie"
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W F

November 12, 2025

5  out of  5
rating by W F
"Chris found me a great deal and made it super easy to switch!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you and thank you for your business. -Eddie"
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Liam H. (LHJ)

November 11, 2025

2  out of  5
rating by Liam H. (LHJ)
"Jim, was very efficient at the start of policy (Aug '25). Then, Jim was able to issue a full coverage auto policy with a reasonable rate in Maryland. It was with a subsidiary of State Farm, GainsCo auto insurance. Never heard of the company. However, fast forward, when hitting a snag via the online payment portal, it didn't recognize the policy # being inputted in the system. GainsCo customer service may as well be non-existence. All modifications must be completed by the initial insurance representative who began the policy. Due to GainsCo archaic system & poor instructions by customer service, the payment ended-up being late. Maryland insurance compliance do not play. They'll charge approximately $200 for insurance non-compliancy in the state. I was advised by GainsCo agent, prior to making payment, the deadline will be 11/11/25. Insurance canceled on 11/10/25. Jim, the State Farm (GainsCo) agent didn't mitigate circumstances, to waive late fee or reinstatement process. They simply penalized me for not being aware of how to use the archaic online system. If online account numbers isn't entered correctly, it will not populate account payment information. Who knew? This was the first & will be the last payment to experience such awful customer services. When advising Jim of the dissatisfaction received by GainsCo, Jim simply agree with shopping market for another policy, elsewhere. Hence reasons for not completing a google review when starting the policy. Whatever happen to good (not even great) customer & product services. The real satisfaction arrives in the duration of contract (policy). It's difficult to refer anyone to companies who provides convoluted policyholder interactions. Prior to payment, it was requested to sign a "loss of property" form, indicating no damages was done to vehicle due to cancellation. I've paid the late fee, reinstated the policy & presently searching for a more reputable insurance agent & firm. This is not It!!"
We responded:
"I am so sorry you had a poor experience with our office Liam. Unfortunately we can not prevent a policy from cancelling for nonpayment. In the future if you do need assistance making a Gainsco payment feel free to reach out to our office prior to the cancellation date. -Eddie"
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Crystal Conners

November 3, 2025

5  out of  5
rating by Crystal Conners
"Very patient understanding answered all the questions love the personality made u feel.like a family member."
We responded:
"Thank you for your review Crystal! We appreciate you and thank you for switching over to State Farm. -Eddie "
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Teka Hayes

October 31, 2025

5  out of  5
rating by Teka Hayes
"Great experience with this agency! Chris reached out to me right away after I submitted my quote, very responsive via phone/text, and I received a very competitive rate. I am grateful for their service."
We responded:
"Thank you so much for your review Teka! We appreciate you and thank you for your business. -Eddie"
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Steve Shumaker

October 31, 2025

5  out of  5
rating by Steve Shumaker
"John was very professional and courteous. He answered my questions and worked with me very well."
We responded:
"Thank you so much for your review Steve. We appreciate your kind words and thank you for your business. -Eddie"
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Makayla McCartney

October 21, 2025

5  out of  5
rating by Makayla McCartney
"Jim helped me tremendously through the processing of my quote! Answered all my questions and made the application process easy and most importantly affordable!!"
We responded:
"Thank you so much fir your review Makayla! We appreciate you and thank you for your business. -Eddie"
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Jeffrey Ladd

October 17, 2025

5  out of  5
rating by Jeffrey Ladd
"Eddie was very professional! And Timely. It was a pleasure to chat with him."
We responded:
"Thank you so much for your review Jeffrey! We appreciate the kind words and thank you for your business. -Eddie"
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vivian obasuyi

October 17, 2025

5  out of  5
rating by vivian obasuyi
"Mr Eddie did an amazing job am glad I came in contact with him he was able to help out for fare prices for the insurance I wanted good discounted price he was also friendly and patience and guide me through the process am a happy customer thank you"
We responded:
"Thank you for the review Vivian! We appreciate the kind words and thank you for your business. -Eddie"
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Ashley Hurley

October 15, 2025

5  out of  5
rating by Ashley Hurley
"Chris was excellent to work with! Got me a good quote with little time and made the process very easy and simple. 10/10 would recommend to friends and family."
We responded:
"Thank you so much for your review Ashley! We build our agency off of reviews so we would definitely recommend the recommendations! -Eddie"
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Zihao Zheng

October 15, 2025

5  out of  5
rating by Zihao Zheng
"Good experience and very responsive with detailed suggestions, reasonable pricing and will share with friends"
We responded:
"Thank you so much for the review Zihao! We appreciate you and thank you for your business. -Eddie "
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Anthony Askew

October 14, 2025

5  out of  5
rating by Anthony Askew
"Amazing service, great guy. 10/10 experience"
We responded:
"Thank you for the five stars Anthony! We appreciate you and are thankful for your business. -Eddie"
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Ryan Knowles

October 13, 2025

5  out of  5
rating by Ryan Knowles
"Chris did a great job letting me know my options and taking care of everything."
We responded:
"Thank you so much for your review Ryan! We appreciate you and thank you for your business. -Eddie"
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Harsh Faldu

October 9, 2025

5  out of  5
rating by Harsh Faldu
"Chris did an excellent job setting up my policy, making the process seamless."
We responded:
"Thank you so much for your review Harsh! -Eddie"