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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Yufanyi

December 10, 2025

5  out of  5
rating by Robert Yufanyi
"Jim was exceptional and detail oriented! Loved his professional and blend of jokes. Thumbs up 👍🏼 👌🏽"
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cxeee Shipe

December 9, 2025

5  out of  5
rating by cxeee Shipe
"We switched to State Farm from a different insurance. It was budget friendly, our agent John helped us tremendously and made it easy to work with. Would recommend them!"
We responded:
"Thank you so much for the five stars and the kind words! -Eddie "
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Leslie Fonyuy

December 8, 2025

5  out of  5
rating by Leslie Fonyuy
"My experience with my State Farm agent, Jim, was outstanding. He was incredibly patient and courteous, taking the time to walk me through all of my questions. I truly valued his professionalism and the level of service he provided"
We responded:
"Thank you so much for your review Leslie! We appreciate you and thank you for your business. -Eddie"
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dave newhouse

December 4, 2025

5  out of  5
rating by dave newhouse
"Eddie was very prompt supplying me with a quote for auto and homeowners insurance."
We responded:
"Thank you so much for your review Dave! We appreciate you and thank you for your business. -Eddie"
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Nicole Terry

December 3, 2025

5  out of  5
rating by Nicole Terry
"BOAZ was definitely great help and a much needed blessing 🙌🏾. Thank you for all of your WORK.!!"
We responded:
"Thank you so much for your review Nicole! We appreciate your kind words and thank you for your business. -Eddie"
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deadliest venom

December 3, 2025

5  out of  5
rating by deadliest venom
"Bought a new vehicle needed to add to insurance, I reached out and within 48 hours *because of holiday* I was given a price and it was a great price, a link was sent over letting me know my vehicle was insured and an email was sent as well. Great customer service."
We responded:
"Thank you so much for your review! I’m happy we were able to get you insured promptly. -Eddie"
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Rhyli James

December 1, 2025

5  out of  5
rating by Rhyli James
"Good service"
We responded:
"Thank you so much for the five stars Rhyli! -Eddie "
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Abdi Houssein

November 25, 2025

5  out of  5
rating by Abdi Houssein
"Very welcoming, helpful and easy to work with."
We responded:
"Thank you so much for the review! We appreciate your kind words and thank you for your business. -Eddie"
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Levi Massey

November 24, 2025

5  out of  5
rating by Levi Massey
"Boaz is great 👍🏾"
We responded:
"Thank you for the five stars Levi! We appreciate you and thank you for your business. -Eddie"
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Jada Carter

November 21, 2025

5  out of  5
rating by Jada Carter
"My experience with my State Farm agent Chris was excellent. He was extremely patient, kind, and took the time to answer all of my questions. I truly appreciated his professionalism and customer service. Highly recommend!"
We responded:
"Thank you so much for your review Jada! We appreciate you and thank you for your business. -Eddie"
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azeez emmunael

November 21, 2025

5  out of  5
rating by azeez emmunael
"Amazing customer service was throughly and efficiently"
We responded:
"Thank you so much for the five stars! -Eddie"
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Benedicte Mpiana

November 20, 2025

5  out of  5
rating by Benedicte Mpiana
"I called to inquire about my parent’s insurance, and Boaz was extremely helpful and knowledgeable. Excellent service—5/5, highly recommend."
We responded:
"Thank you so much for your review Benedicte! We appreciate you and thank you for your business. -Eddie "
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J G

November 17, 2025

5  out of  5
rating by J G
"Very professional and provides best options available."
We responded:
"Thank you so much for your review! We appreciate the kind words. -Eddie"
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Darrin Stolba

November 17, 2025

5  out of  5
rating by Darrin Stolba
"Quick and responsive. I was dreading making the call, but was ecstatic to get taken care of quickly, efficiently and most of all friendly with sympathy. Jim was great. Made me feel at ease and took care of my issues. Thanks State Farm"
We responded:
"Thank you so much for your review Darrin! We appreciate you and thank you for your business. I’m so happy Jim made the transition painless. -Eddie"
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Steve Manzano

November 14, 2025

5  out of  5
rating by Steve Manzano
"Amazing customer service experience! I Highly recommend this particular office. They’re not only knowledgeable but genuinely care for their customers, look no further!"
We responded:
"Thank you so much for your review Steve! Our customers are everything to us. Thank you for your business, we appreciate you. -Eddie"
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Ryan Samuel

November 14, 2025

5  out of  5
rating by Ryan Samuel
"This guy was great, literally saved me hundreds compared to what I was offerd from competitors and answered every question I had. highly recommend for any of your insurance needs"
We responded:
"Thank you so much for the review Ryan! We appreciate you and thank you for your business. -Eddie"
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Angelica 1103

November 12, 2025

5  out of  5
rating by Angelica 1103
"Mr Jim was soo helpful , polite and great to work with ... Thank you state farm !!!"
We responded:
"Thank you for your review Angelica! We appreciate you. -Eddie"
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Sheila Richmond

November 12, 2025

5  out of  5
rating by Sheila Richmond
"I have received Amazing Customer service today I really appreciated the help and my questions were answered clearly.. the agent Jim was very informative and Knowledgeable about the questions that I asked him!! Thankyou so much!!"
We responded:
"Thank you so much for your review Sheila! We appreciate you and think you for your business. -Eddie"
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Emilie Erbland

November 12, 2025

5  out of  5
rating by Emilie Erbland
"John helped me out with a great insurance rate and answered all my questions quickly. He made it extremely easy to change my policy and I appreciate working with someone friendly on the phone."
We responded:
"Thank you so much for your review Emilie! We appreciate your kind words and thank you for your business. -Eddie"
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W F

November 12, 2025

5  out of  5
rating by W F
"Chris found me a great deal and made it super easy to switch!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you and thank you for your business. -Eddie"
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Liam H. (LHJ)

November 11, 2025

2  out of  5
rating by Liam H. (LHJ)
"Jim, was very efficient at the start of policy (Aug '25). Then, Jim was able to issue a full coverage auto policy with a reasonable rate in Maryland. It was with a subsidiary of State Farm, GainsCo auto insurance. Never heard of the company. However, fast forward, when hitting a snag via the online payment portal, it didn't recognize the policy # being inputted in the system. GainsCo customer service may as well be non-existence. All modifications must be completed by the initial insurance representative who began the policy. Due to GainsCo archaic system & poor instructions by customer service, the payment ended-up being late. Maryland insurance compliance do not play. They'll charge approximately $200 for insurance non-compliancy in the state. I was advised by GainsCo agent, prior to making payment, the deadline will be 11/11/25. Insurance canceled on 11/10/25. Jim, the State Farm (GainsCo) agent didn't mitigate circumstances, to waive late fee or reinstatement process. They simply penalized me for not being aware of how to use the archaic online system. If online account numbers isn't entered correctly, it will not populate account payment information. Who knew? This was the first & will be the last payment to experience such awful customer services. When advising Jim of the dissatisfaction received by GainsCo, Jim simply agree with shopping market for another policy, elsewhere. Hence reasons for not completing a google review when starting the policy. Whatever happen to good (not even great) customer & product services. The real satisfaction arrives in the duration of contract (policy). It's difficult to refer anyone to companies who provides convoluted policyholder interactions. Prior to payment, it was requested to sign a "loss of property" form, indicating no damages was done to vehicle due to cancellation. I've paid the late fee, reinstated the policy & presently searching for a more reputable insurance agent & firm. This is not It!!"
We responded:
"I am so sorry you had a poor experience with our office Liam. Unfortunately we can not prevent a policy from cancelling for nonpayment. In the future if you do need assistance making a Gainsco payment feel free to reach out to our office prior to the cancellation date. -Eddie"
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Crystal Conners

November 3, 2025

5  out of  5
rating by Crystal Conners
"Very patient understanding answered all the questions love the personality made u feel.like a family member."
We responded:
"Thank you for your review Crystal! We appreciate you and thank you for switching over to State Farm. -Eddie "
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Teka Hayes

October 31, 2025

5  out of  5
rating by Teka Hayes
"Great experience with this agency! Chris reached out to me right away after I submitted my quote, very responsive via phone/text, and I received a very competitive rate. I am grateful for their service."
We responded:
"Thank you so much for your review Teka! We appreciate you and thank you for your business. -Eddie"
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Steve Shumaker

October 31, 2025

5  out of  5
rating by Steve Shumaker
"John was very professional and courteous. He answered my questions and worked with me very well."
We responded:
"Thank you so much for your review Steve. We appreciate your kind words and thank you for your business. -Eddie"
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Makayla McCartney

October 21, 2025

5  out of  5
rating by Makayla McCartney
"Jim helped me tremendously through the processing of my quote! Answered all my questions and made the application process easy and most importantly affordable!!"
We responded:
"Thank you so much fir your review Makayla! We appreciate you and thank you for your business. -Eddie"